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We pride ourselves not only on the product we manufacture, but on the service and support we give our customers. Come see what others have had to say about our products and our service!

Dear Misti,

This is a "thank you" letter. I bought your St. Maarten XL Deep spa on August 10, 1998 at the Iowa State Fair and have been very satisfied with it. It does need some attention occasionally. About 6 months ago, I had to call QCA about a nozzle that leaked and was put in touch with Stan. He was very helpful and made sure that I got the right one for my not-new spa. Last week, when we came home from a vacation, the tub was only 84 degrees - power failure plus? I, again, called Stan and he told me exactly what to check for to be sure that the problem was the heater and nothing else. I called him a few days ago, and, together, we verified that it was only the heater that went bad - as well as getting the correct information needed to get the new one for my not-new tub. He was very patient and understanding. I work with electricity and plumbing, but still needed his invaluable guidance. I am also in sales (engineering) and parts sales, etc. and can all the more appreciate what a treasure you have in him. Please extend to him my heartfelt thanks.

Ray Berglund

Misti:

Bob called me yesterday afternoon, probably within an hour of my email to you...thanks for the quick response! After speaking with him and walking me through some tests with the hot tub, he determined the problem was the heater. He is sending me a new heater and I'm sending back the old one.

Thanks,Mike

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